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Trip Planner Tips - Frequently Asked Questions
- I want to travel outside of King, Pierce, and Snohomish Counties. Why can't I get information from the Trip Planner?
- There's a bus stop right on my street. Why can't I get information about service there?
- Why does my stop have different street names from the names of the streets it is near?
- Why does my trip start later or end earlier than I requested?
- Why are there no walking instructions in my results?
- Why didn't the Trip Planner give information about service for a special event?
- How can I tell if a route is affected by construction, an event, or other reroutes?
- Why didn't the Trip Planner recognize a well-known landmark?
- Why does the Trip Planner say "Trip Not Possible" even when I start from the nearest Park & Ride?
- How soon before a Service Change will the Trip Planner have valid information about the changes to service?
- I received two (or more) itineraries, but they are really the same except for using slightly different stops. Why?
- Why didn't the Trip Planner use a specific bus stop or bus route that I know serves my origin or destination?
- Can't I go directly to my destination? My trip goes the long way around to get me there.
- How can I find a park and ride lot?
- Is the trip planner missing part of my trip? The trip planner told me to take a certain bus route, but looking at the timetable, it doesn't seem to go where I asked.
- Can I use a stop name as a starting or ending location?
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